There was a great question that popped up in our Cultivate Your Curls private Facebook community and wanted to share it with you for your consideration and learning of what is possible for your own wavy/curly hair.
Celeste asked me a great question:
Scott Musgrave I hope you are doing okay through Florence. I don't expect an answer right away, I'm not sure if you have power... Anyway, I've been curious about something. You mention that you can use the same 4 products one very client and have good results. I'm sure you also do this for yourself, and I'm wondering if the products ever stop working for you? Do you have to rotate any of them? It seems like I have great results with new products for a week or two and then it goes down hill. I detox and still have problems. I think it might be my protein/moisture balance. I could probably use a good non-protein filler. I just got LHDC for a non-protein conditioner. Curious on your thoughts? You mentioned we have similar hair...
As I work with my clients in my chair and on my online course Cultivate Your Curls w/ The MAP Method I realize the journey many of us are on and find it fascinating what we can pursue what is reality based or fantasy based....or even more. We are putting our energy into 'something' and the goal of this article is to see what we are doing is contributing to something that is of value.
Lets take a peek at what resides in our being - this is based on a writing example I learned years ago:
There are four levels of an individual self:
The Public Self: This is the level that you communicate to the world.
The Private Self: This is the emotional and internal world of an individual.
The Fantasy Self: This level is where daydreams, night dreams and fantasies reside.
The Ideal Self: This fourth and final level of self wants perfection.
(Breathing Life Into Your Characters by Rachel Ballon pg. 220 Hardbound ed.)
Take out your Curl Journey Journal...
One thing I have noticed in our industry that is different and determines the success of your business is not being considered much and that is the power and voice of your client.
For people with wavy/curly hair - the 'consumer' - the 'client' - is over-riding our industry with knowing how to work with their hair. Yup - read that one again.
There are so many communities, website forums, Facebook groups/pages, Instagram influencers and local meet ups that have been created and perfected based on one thing: LACK OF SERVICE & HELP FOR WHAT THEY DESIRE.
Lack of service to help and serve them has driven the desire for help and shifted this from hairstylist/salon to EACH OTHER.
Let me explain a bit - I noticed that I was learning EVERYDAY a lot of great tips from my clients that sat in my chair. I noticed that other stylists - that did this as well - had a deep passion for serving and assisting others that was different than brand based knowledge or from the...
Every year Curly Hair Artistry (CHA) recognizes 2 Artists in our community (Artist of the year & Educator of the year) that expresses our values, beliefs and actions to include:
We (the CHA Core Team) are proud to announce Artist of the year to Saulo O'Deorain (Website) & @thecurlylookdublin (Instagram).
Saulo is a passionate curly hair specialist in Dublin Ireland that has a heart of kindness, passion and a sincere desire to help...
Your salon gets a call asking, "Do you work with curly hair?" and you say, "Sure - we all work with curly hair." and she books an appointment in 23 seconds.
The client shows up and there seems to have an 'energy' to starting out that 'just doesnt seem right' and the salon/stylist works with the hair from a 'fix' it training - using a comb, cutting hair technically correct and using tools to smooth out the frizz and leave with hair 'fixed' and retail is recommended to keep the hair straight and smooth to not be frizzy or in a triangle.
This is what happened to my client Kim - who is featured in the pdf of this online course I have about working with curly hair - to help our clients embrace their hair and to not fix it.
This is her hair from years of hair stylist helping her and recommending products to her hair:
Using a flat iron to reduce frizz MELTS products into her hair producing a coating of repelling water and preventing hydration of conditioners to melt...
Every year Curly Hair Artistry (CHA) recognizes an Artist in our community that expresses our values, beliefs and actions to include:
We (the CHA Core Leadership Team) have selected 5 Artists and our community has voted from those 5 to pick a 1 winner.
We are proud to announce that Beverly Turner is Curly Hair Artist of the Year!
Beverly has a salon (click here) in Sacramento California and has been with CHA since the start up in 2013. She has a loyal following of clients that understand what it takes to be a professional that loves what she does. She has devoted her business life to working...
Hairstylists going to Cosmetology School learn basic layering methods and how to use products on all types of hair and then our own industry continues on with these basics to expand on them for the rest of our career at trade shows.
When you take hair that has a tendency to expand and apply shampoo to it - it will expand even more.
When you use traditional layering methods on hair that expands it will create a puffy triangle.
When you take a puffy trinagle and apply gel to it - it creates a hard shell that is wind-proof and crunchy.
Your clients frustration comes into your salon and sits down wanting help and without proper care for assisting them can create frustration inside of you.
This is not good for building business or creating a salon environment of helping people.
Technically correct methods designed for straight hair - used on curly hair - creates visual imbalance when worn in its natural state.
When you shampoo a triangle it can...
Potential clients call your salon and ask if anyone there knows how to work with curly hair - and you say, "Yes".
The client gets to the salon and finds out that your trying to FIX their hair - as if there is something wrong with it. Your training in a system to use a chemical to 'loosen the curl', 'get the frizz out' or 'make it easier to work with'...even "this will make it more professional' = are antiquated methods based on a service experience of assuming there is something wrong with their hair.
There is a NEW client Service Experience of your client searching for HELP to LEARN and EMBRACE their hair.
These clients are going online and searching for help and discovering people with hair like theirs that looks sexy, beautiful AND professional IN ITS NATURAL STATE and enhanced with proper cutting, shaping & styling using products that make the hair get better over time.
When they see a salon menu that mentions "curly hair specialist" or "we work with...
Curly Hair Artistry currently has two advanced trainings a year and we met for our annual Spring Symposium at Oasis Salon in Rockville MD. Host salon owner Wafaya Abdallah and her team does a wonderful job of taking care of us with a professional environment with live models that have all types of beautiful hair that represent many cultures.
Scott Musgrave is founder of CHA and taught his form of cutting curly hair called Cubist Curl Cutting, product applicaiton process The MAP and business building components that help a sylist succeed.
Wafaya Abdallah shares team building and business methods that help to communicate to your staff powerful skills that unite a team to progress together instead of individually. Wafaya also taught her free-form hair cutting techniques.
Terrell Norris gave cutting and product applicaiton tips & Kelly Swann taught us a business model that is giving us confidence in how we approach our work that builds success. Both are from Oasis...